FAQs
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Where is The Spa at The Potomac located?
The Spa at The Potomac is located within The Potomac Hotel at 1330 Maryland Avenue SW, Washington, DC. Upon entering the hotel lobby, guests are invited to turn right and follow the corridor to discover a tranquil two-level wellness retreat designed for relaxation and rejuvenation in the heart of the nation's capital.
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Do I need to be a hotel guest to visit the spa?
No. Whether you're staying at The Potomac Hotel or visiting for the day, The Spa at The Potomac invites you to unwind in a tranquil setting dedicated to relaxation and rejuvenation.
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What treatments do we offer?
Our menu features massages, facials, body treatments, wellness experiences, manicures, pedicures, and advanced skincare services designed to restore, relax, and rejuvenate. Guests may also personalize their experience with a selection of treatment enhancements and upgrades tailored to their individual wellness goals.
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How do I make a reservation?
Appointments may be booked online or by contacting the spa directly at +1 202-787-6100. Advance reservations are recommended, particularly on weekends and during holidays.
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How early should I arrive for my appointment?
We recommend arriving two hours prior to your appointment. Guests with the first appointment of the day are invited to arrive 30 minutes in advance.
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Is there a cancellation policy?
If you must reschedule or cancel your appointment, please notify the spa at least 24 hours in advance to avoid a cancellation fee.
Parties of 3 to 7 guests require 72 hours’ notice for cancellations or rescheduling without penalty. Cancellations or rescheduling of spa packages or spa groups require seven days’ notice.
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Do you offer gift cards?
Yes. Gift cards can be purchased at the hotel, and make the perfect gift for birthdays, anniversaries, holidays, or any occasion deserving of a little restoration.